No.8 FAQ

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All your questions answered, maybe.

Hopefully all your questions will be answered on this page. If not, get in touch here.

How does the Self Check-in work?

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You find a detailed check-in description here!
After completing your booking, you will receive a booking confirmation with a link to our guest app. Simply follow the process in the app and complete all the mandatory fields. Please note, in case you have paid through, your payment needs to be released first and you can only check-in a few days prior to arrival.

Swiss Law / House Rules

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There are only a few rules to follow.
Most importantly, behave like you would like your fellow traveler friends to behave. 
Keep the noise down after 10PM.
Clean up after using the guest kitchen.
Smoking inside the hotel is strictly forbidden!

How to contact us?

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You can get in contact with us in several ways:
Phone: +41 33 820 07 08
Chats: Contact us through your booking platform chat
In person: Swing by our coffee and wine bar Spatz and meet us in person.
Our contact page

Emergency contacts

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Hotel Main Phone: +41 33 820 07 08

General Emergency: 112
Police: 117
Firefighters: 118
Ambulance: 144
Hospital Interlaken: +41 33 826 26 26
Pharmacy: +41 33 828 34 34
Walk-in Clinic Interlaken West: +41 33 826 21 00

What’s the idea behind No.8?

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For us, No.8 is more than just a hotel. With our concept, we are trying to find a solution to the existing lack of staff and the rising costs in the hospitality field. Our aim is to offer our guests a comfy stay in a stylish ambiance without charging for unnecessary extras and services.

When can I check-in?

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Our official check-in time is 3PM.
In any case, you can check-in earlier in case your room is ready.

When do I have to check-out?

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Our check-out time is 11am.

Is it possible to book a late check-out?

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Unfortunately no, a late check-out is not possible as we need to get the rooms ready in time for the next arrivals.

Is a late check-in possible?

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You can check-in anytime. In case you know that you’ll be arriving after 10PM we recommend to complete the online check-in before hand to guarantee a smooth and hassle free check-in.

How do I get to the hotel from the train station?

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You get off at Interlaken West train station and then cross the bridge over the river. Right after the bridge turn right and follow the river upstream until you reach the hotel.
The walk will take about 5 minutes. For a map see our contact page.

Is breakfast included?

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No, but we recommend having breakfast at our coffee- and wine bar Spatz next door. We are open from 9AM. You will find our updated opening times right here (Link to Google maps Spatz account)

Do you offer a kitchen?

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Yes, we offer a shared guest kitchen.

Do you have a restaurant at the property?

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No, but our coffee and wine bar Spatz is located next to the hotel and there are a lot of restaurants within walking distance.

Which are your top five restaurants around town?

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Do you offer Wifi?

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Yes, we offer high speed wifi in all of our rooms.

What is included in your room rate?

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Your room.
The city tax of CHF 3.50 per person / night needs to be paid on top and is never included in your room rate.

Is the Interlaken guest card included in my stay?

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Yes, every guest staying at a hotel in Interlaken receives the Interlaken guest card.
Click here for more information about the Interlaken Guest card.

Do you offer a luggage room?

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Yes we do. You’ll find our luggage room by the entrance and it is available before and after your stay.

How often do you clean the room during my stay?

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This is up to you. We only clean your room when you put your “please make up my room” sign outside.

Do you change towels on a daily base?

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No we don’t. Think sustainable!
But if you wish your towels to be replaced, just leave them on the floor and put your “please make up my room” sign outside.

Do you offer parking at the hotel?

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We have three parking spaces at the hotel which is definitely not enough for all guests.
First come, first serve. Nevertheless, there are a lot of parking options around the hotel. I recommend “Bären Parking” or “Staedtlizentrum”. The going rate is CHF 25.- per day. 

Which are your top three hikes around town?

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Harderkulm to Augstmatthorn
Schynigeplatte to First / Grindelwald
Lauterbrunnen - Grütschalp - Mürren - Stechelberg - Lauterbrunnen

Still have questions?

Hopefully all your questions will be answered here. If not, get in touch here.

Dara Himes

June 10, 2022

The location of this hotel is fantastic. It is close to restaurants and shops and a five minute walk from bus stops. Our room was updated and the use of the kitchen was a nice plus considering how expensive food is in Switzerland. One area for improvement was the key card system. The key card was tied to your phone, but every time you left the building wifi would drop so you'd need to reconnect to wifi to get the access activated again (we did not have cell service on all phones). Also, the furnishings were creative but did not have normal hotel shelves to unpack and spread out. The price was very competitive for the area and with the use of the kitchen, we paid a lot less for our total stay than if we stayed at a normal hotel. Also, there is a fantastic balcony on the top floor with beautiful views and tables to have a drink or relax. The hotel also has a luggage storage room on the first floor if you get there early and there are multiple public restrooms if are traveling with others and your room toilet is in use.


August 6, 2022

We loved the decor and atmosphere of this place. Everything was correct (cleanliness, location) and the price per night is expensive but in line with Swiss prices.

sandeep patil

August 11, 2022

The stay at the hotel was just perfect. We stayed in for four nights and used it as a base to explore the region around. I read some reviews about difficulty in checking in or opening the door, but from my experience it was just seamless. Just follow the steps of checking in and you should be fine. The additional thing which I did was not to kill the page (webapp) from the browser. This helped me to open the doors as soon as I reached the hotel and connected to wifi (I didn’t have internet on my phone). I stayed in with my family, 2 adults and 2 kids. We all enjoyed our comfy rooms and the kitchen helped us to manage our breakfast quite well. Don’t forget to visit the owner at his amazing bar Spatz (around the corner at bridge). He can give you many helpful tips to explore the region. Would stay here again for sure.

Catherine Park

July 12, 2022

This hotel was perfect for our family of 4. It was hard to find lodging for us since it was busy weekend but the apartment was available and everything was great. Check in was fine, not that simple but I was able to use their wifi. The only thing was that the apt was on the other side of the building and I had no idea where the room was. Location is great, walkable to both train stations, close to everything! Quiet area was nice. The apt had everything we needed, it was very cute and so spacious which was perfect for family with two kids. Also, separate bedroom was very helpful! Pretty decor and clean. The floor creaks a lot and when there were people upstairs, it was loud but didn't bother us that much. I had a lot of questions for the trip and Jan was very nice to help me! I walked by the cafe to say hi but it was closed for renovations. Overall, we loved staying here for the price. We don’t need much services so no one being there was fine. We only asked for fresh towels and the housekeeping lady gave us a lot! Thanks for making our stay amazing.